FAQS

Yes. We use encryption and secure systems to protect your data, in line with UK data protection laws.

You can call us at +44 (0)203 808 0602 or email info@gold-stream.co.uk for friendly, no-pressure advice.

We provide personalised support to help you choose products and understand your options, but we do not offer regulated financial advice. Goldstream is not FCA-authorised to give investment recommendations. Buying gold involves risks, including price fluctuations. We encourage all clients to consider their own circumstances and, if needed, seek independent financial advice.

No. Buying physical gold bars and coins for personal ownership is not regulated by the FCA in the UK. However, businesses selling physical gold must comply with Anti-Money Laundering (AML) regulations, including verifying customer identity. Financial products linked to gold, such as gold-backed ETFs or managed funds, are FCA-regulated.

Gold prices can go up or down, and there is no guaranteed return. Physical gold also involves storage and insurance considerations. While gold is seen as a safe haven, its value can be volatile in the short term. Buyers should be aware of market risks, potential liquidity needs, and should consider seeking independent financial advice to ensure it suits their investment goals.