Yes. We use encryption and secure systems to protect your data, in line with UK data protection laws.

You can call us at +44 (0)203 808 0602 or email info@gold-stream.co.uk for friendly, no-pressure advice.

We provide personalised support to help you choose products and understand your options, but we do not offer regulated financial advice. Goldstream is not FCA-authorised to give investment recommendations. Buying gold involves risks, including price fluctuations. We encourage all clients to consider their own circumstances and, if needed, seek independent financial advice.

No. Buying physical gold bars and coins for personal ownership is not regulated by the FCA in the UK. However, businesses selling physical gold must comply with Anti-Money Laundering (AML) regulations, including verifying customer identity. Financial products linked to gold, such as gold-backed ETFs or managed funds, are FCA-regulated.

Gold prices can go up or down, and there is no guaranteed return. Physical gold also involves storage and insurance considerations. While gold is seen as a safe haven, its value can be volatile in the short term. Buyers should be aware of market risks, potential liquidity needs, and should consider seeking independent financial advice to ensure it suits their investment goals.

The term ‘bullion’ applies to both bars and coins. Bars, or ingots, have to be 99.5% pure gold in the EU. They include the ‘good delivery’ bars used in the wholesale bullion market that can weigh up to 12.5kg. Bullion coins have to be at least 90% gold by law, though some have a fineness as high as .9999 gold, including some examples of the UK’s own Britannia gold coin. Gold bullion coins of this purity are exempt from VAT. Bullion coins can be made of gold, silver, platinum and palladium, but gold and silver suit most people well enough.

The spot price of gold is the live market price for buying or selling gold for immediate delivery, usually quoted per troy ounce. It is influenced by global trading and often follows benchmarks set by the London Bullion Market Association (LBMA), which sets official prices twice daily—once in the morning and once in the afternoon (London time). Gold bars and coins are typically sold at a premium above the spot price to cover manufacturing, distribution, and dealer margins.

Investing in precious metals can be beneficial during times of economic uncertainty, inflation, or market volatility. Many investors also choose to diversify their portfolio with gold and silver as a long-term store of value. The best time to invest depends on your financial goals and market conditions.

In the UK, certain bullion products are exempt from both Capital Gains Tax (CGT) and Value Added Tax (VAT). Gold Bullion Coins: UK legal tender coins, such as the Britannia or Sovereign, are CGT and VAT-free when sold. This makes them an attractive option for investors looking to protect their wealth. Gold Bars: Gold bars, in general, are VAT-exempt but may be subject to CGT if they’re sold for a profit, unless they’re held in certain tax-efficient accounts like a gold ISA. At Goldstream, we provide access to both CGT and VAT-free bullion products, ensuring you get the most tax-efficient investment options available.

22ct coins contain 91.67% pure gold, with the rest made up of other metals like copper for added durability. They are often used for bullion coins like the UK Sovereign. The added alloys make them more durable and resistant to scratching and wear, making them a good option for handling and circulation. 24ct coins are made from 99.99% pure gold, offering the highest level of purity. While they are more valuable due to their higher gold content, they are softer and more prone to damage, making them better suited for collectors and investors looking for the purest form of gold. At Goldstream, we provide access to both 22ct and 24ct coins to suit your investment preferences and needs.

In the UK, purchasing gold bullion (including both coins and bars) generally requires identification to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Identification Requirements: For purchases over £10,000: Buyers must provide proof of identity and address. Acceptable documents include: A valid passport or photo driving license A recent utility bill or bank statement (dated within the last three months) For purchases below £10,000: While ID may not always be mandatory, dealers may still request it as part of their internal policies to ensure transparency and security. At Goldstream, we provide access to both gold coins and gold bars while ensuring full compliance with regulatory requirements, making your investment process smooth and secure.

Whether to buy gold coins or bars depends on your investment goals. Gold coins, especially those that are tax-exempt like UK bullion coins (e.g., Britannias), can be more easily traded and may carry a lower premium over the spot price. Gold bars typically offer a lower premium per ounce, making them more cost-effective for larger investments. However, bars can be less liquid than coins. Consider your budget, liquidity needs, and long-term goals when deciding.

Graded bullion coins are professionally certified for their condition and authenticity, often carrying a higher premium due to their collector appeal. They can be a good option if you’re interested in both investment and potential future resale value. Normal bullion coins, like the UK Britannias, are typically sold based on their gold content and tend to have lower premiums. If your primary goal is a straightforward investment in gold, normal bullion coins might be more cost-effective. However, graded coins can offer additional value for collectors. At Goldstream, we provide access to both graded and normal bullion coins to suit your investment preferences.

We offer LBMA-approved gold bars and coins, including graded and pre-owned options, with insured delivery or secure vault storage.

Gold is a proven store of value, a hedge against inflation, and a safe haven asset during market uncertainty. It offers liquidity and diversification for any portfolio.

All our products are sourced from LBMA-approved refiners and leading mints. Graded coins are certified by trusted authorities like NGC and PCGS.

Yes. We offer fully insured vault storage with transparent pricing and easy access through your App and online account.

You can request delivery or view your holdings in real time in the Goldstream App.

Absolutely. We partner with trusted, insured vault providers with high-security standards.

We accept secure card payments through the app and bank transfers, with AML-compliant checks for larger orders. Alternatively, many customers find the easiest way to pay us is by bank transfer, either in branch or using online banking, but we also accept personal cheques. Cheques require 7 working days to clear prior to dispatch. We do not accept cash payments.

Order online or in our App, or speak with our UK-based team for personalised support.

We offer flexible options for all buyers. For larger orders, additional verification may be required.

Browse products, place orders, track deliveries, view invoices, access live market pricing, trade gold in real time, and manage secure vault storage—all in one secure platform.

Yes. We use trusted payment providers, AML-compliant processes, and secure authentication to protect your account and transactions.

Absolutely. Our UK-based team is available to provide personalised guidance and support.

All our prices include FREE delivery. We use fully insured next-day delivery for all orders over £400.00. Orders smaller than £400.00 may take longer to arrive. If cleared funds are received by 2pm, most orders are dispatched the same day, subject to any security checks required. Please note orders below £250 may take up to 3-4 working days.

Yes. You will be notified in advance of your delivery date and provided with a tracking number, which will provide an estimated day of delivery.

A card will be left by the courier so that you can rearrange delivery for another day or collect from your local sorting office/depot taking ID with you. Your parcel will remain fully insured up until it is delivered.

All orders are fully insured, tracked, and discreetly packaged for your security.

We deliver throughout the UK and can arrange secure international shipping on request.

A Gold Forward Purchase Agreement (FPA) is an agreement between the customer and the gold producer, where a written contract holds the Company to provide the Customer with an agreed number of Troy ounces of 99.99% pure gold bullion at an agreed discount to the London Bullion Market Association (LBMA) Fix price and to deliver that gold, free of additional charges in 12 -36 months of the contract date.

While investing in physical gold for the short term can be costly, with fees quickly adding up and impacting your overall return, many savvy investors have found a solution in the Gold Forward Purchase Agreement (FPA). Our 1-3 year forward purchase agreement allows you to acquire gold at a discounted price, with no dealer fees, commissions, or insurance/storage charges. Plus, you’ll have the potential to benefit from any increase in gold’s value upon delivery. Purchase Gold Bullion at a 8-15% Discount to LBMA No Storage Fees Investment Grade Gold Bullion – 99.99% Pure Gold No Insurance Fees No Additional Dealer Fees or Commissions No Hidden Costs

To set up an account and place an order, contact Goldstream's customer service team at +44(0)208 6094610 or email us at info@gold-stream.co.uk.

5 ounces is the minimum gold purchase level. There is no maximum amount you can buy or hold, however certain collateral criteria must be met when purchasing in amounts over £50,000

Yes. You will be notified in advance of your delivery date with a tracking number, which will provide an estimated day of delivery.

All of our gold bullion bars are 24 carat and therefore 99.99% pure gold. Bars typically have specifications stamped on them to show the manufacturer, purity of gold, weight, and serial number. All of our brand-new bars come direct from reputable and globally recognised refiners. Umicore, Metalor, Argor-Heraeus SA, and PAMP are our main suppliers aside The Royal Mint.

Our purchasing process is simple to take the stress away from gold purchasing. Start now by submitting your details here and our experts will be in touch to discuss the buying process and any questions you may have.