Privacy Policy
Introduction
Gold Stream respects your right to privacy and therefore works rigorously to ensure that all customer data is held securely and protected.
This privacy policy, together with our terms of use and any other documents referred herein, sets out the basis by which any personal data you provide to us, or we collect from you will be used by us.
All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, time stamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.
Carefully read this policy to ensure you understand our practices regarding the storing, using and sharing of your personal information. By visiting our website (www.gold-stream.co.uk) you are accepting and consenting to the practices set out in this policy.
For the purposes of the Data Protection Act 1998 (the “Act”) the data controller is Gold Stream of 33 Cavendish Square London W1G 0PW.
Personal Information
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Information We Collect About You: With regards to each visit to our site, we may automatically collect technical information about you (including but not limited to the IP address used to connect your computer to the internet, your login information, your operating system and platform) and also information about your visit to our site(including pages you searched, download errors, page interaction information and methods used to browse away from the page).
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Information We Receive From Other Sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
How Personal Information Will Be Used
Information held about you will be used in the following ways:
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To verify your identity
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To assess your suitability to join our client database.
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To carry out any obligations we may have arising from any contracts entered into between you and us.
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To allow us provide you with the information about other goods and services you may require or request from us.
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To notify you about changes to our service.
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If determined to be eligible and if suitable, provide you (or permit selected third parties to provide you) with promotional information on a particular product or service (information on how to opt-out of such communications can be found under “Contacting You” section).
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To improve and to ensure our site is being presented in the most effective manner for you;
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To allow you to participate in interactive features of our services when you choose to do so;
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As part of our efforts to keep our site safe and secure.
Personal Information Sharing With Affiliates
We may share your information with our affiliates which include companies that may be owned or controlled by us or companies who have an ownership interest in us. We will take all reasonable steps to ensure that the same policies relating to privacy as set out in this document are applied to your personal information, if we share your data with our affiliated companies.
Personal Information Sharing With Third Parties
It may be necessary for us to share your information with selected third parties that assist us in providing our services to you. Such services may include provision of software, database storage, identification check and credit search software. Where it is necessary for us to share information in these circumstances, our non-affiliated third party service providers shall store your data confidentially and we shall take all reasonable steps to ensure that it is only used for the purposes of providing services as dictated by us.
We are committed to maintaining the highest standards of anti-money laundering and anti-fraud prevention and therefore in limited circumstances, or where we are under a duty to share your personal data in order to comply with a legal obligation, we may share your information with certain law enforcement and fraud protection agencies, credit reference bureaus or credit risk reduction.
When CRAs receive a search from us they will place asearch footprint on your credit file that may be seen by other lenders. They will supply to Gold Stream both public (including the electoral register) and shared credit and fraud prevention information.
Gold Stream may make searches of records at FPAs who may provide information about other applications made and any data recorded; They will record information about your application so that other users of the agencies may use the information in making their decisions.
Intellectual Property Rights
Gold Stream owns all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights existing in or in relation to the Gold Stream Website
A Participant shall retain ownership of all copyright in data it uploads or submits to the Site. Each Participant, however, grants us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.
Gold Stream does not warrant or represent that the content of the Site does not infringe the rights of any third party.
Contacting You
Contact with you will be by telephone, email or mail for operational purposes relating to your account. We or selected third parties, may also make direct contact to inform you about products and services which we believe may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by unsubscribing or contacting us at unsubscribe@gold-stream.co.uk
Where We Store Your Information
The information that we hold about you will be stored in the UK. Currently, we do not envisage having any of our client’s information transferred to, and stored at a destination outside the European Economic Area (“EEA”).
Website Security
Though Gold Stream will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any Data transmission is at your own risk.
However, we use sophisticated website encryption technology to protect sensitive data that you submit to us online. We use this technology to reduce the risk of your data being intercepted by unauthorised persons during transmission.
We also require that users of our Site go through an authentication process which requires you to enter a username and password. To reduce the risk of fraudulent access to our Site we strongly recommend that you use a secure password which is different to passwords you use for other websites or services.
Access To Information Held About You
The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Under the Act, you may request that we send a copy of the information that we hold to you for a small processing fee (to meet our costs in providing you with the information as provided for under the Act). Should you wish to make such a request please write us as at the address below:
Customer Services
Gold Stream
33 Cavendish Square
London
W1G 0PW
Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and where appropriate, notified to you by e-mail. Please check back frequently to see any updated or changes to our policy.
About Cookies
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Contacting Information
Concerns or questions about this privacy policy can be directed to info@gold-stream.co.uk for further clarification.